When someone dies in a residential aged care facility, staff are experienced in supporting families and managing the immediate process. This guide explains what typically happens next.
What the care home will do
Care home staff will:
- Arrange for the death to be certified
- Contact the nominated Next of Kin
- Provide guidance on next steps
They can also assist with cultural or personal requests where possible.
Funeral arrangements
Once the death has been confirmed, a funeral director can arrange to bring your loved one into care.
If a funeral bond, insurance, or prepaid plan exists, this may guide the arrangements.
Taking your time
You are not required to make decisions immediately. A funeral director can explain what needs to happen now and what can wait.
Support when you need it
If you need emotional or practical support:
- H. Parsons Funeral Directors — 4228 9622
- Your GP
- Lifeline Australia — 131 114
- Beyond Blue — 1300 224 636
