When someone dies overseas, the process can feel complex and overwhelming. This guide explains the first steps and how support is available.
Who to contact first
If the death occurs overseas:
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- Local authorities will manage the immediate process, registering the death in the country in which it occurs
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- The Australian Embassy or Consulate should be contacted
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- Documentation will be required before any arrangements can proceed
Returning your loved one to Australia
A funeral director can assist with:
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- The overseas funeral director is responsible for preparing the deceased for the journey, including embalming and ensuring compliance with Australian standards and any documentation for the Australian Customs and Border Protection Service on arrival. They handle the transportation of the deceased to Australia. H. Parsons will coordinate with the overseas funeral director and take the deceased into their care on arrival.
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- An overseas cremation is coordinated by the local overseas funeral director in line with the local country’s regulations. Some countries do not allow the family to travel with the ashes when returning to Australia, and may also require an Australian Funeral Director to collect from the airport. For more information on bringing cremated ashes into Australia, visit the Australian Department of Health website. You should also check with the airline as some restrictions may also apply.
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- Your local Australian Funeral Director will assist with understanding the timeframes by liaising with the overseas funeral director
Taking things step by step
International arrangements take time. You do not need to make decisions immediately, and guidance is available throughout the process.
Support when you need it
Support is especially important in these circumstances:
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- H. Parsons Funeral Directors — 4228 9622
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- Your family GP
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- Lifeline — 131 114
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- Beyond Blue — 1300 224 636
